Issues
Everything you need to know about issues
Articles
- How do I customize the Kanban board layout?
- How do I raise a ticket with my upstream vendor?
- How do I change the title of an issue?
- How do I view issues that I'm following?
- How do I hide empty groups in issue views?
- How to send custom follow up messages for CSAT surveys
- How do I create proactive issues from the Pylon UI?
- How to Bulk Edit and Close Issues
- How to delete messages?
- How do I track historical conversations in Pylon?
- How do I use issue groups to manage multiple issues?
- How do I add attachments to email tickets?
- How do I merge issues?
- How do I get the Slack link for an issue?
- Using Grammarly with Pylon
- What is the default date range for issues on the Issues page?
- Where is the Issue Activity Log in the new Pylon view?
- How do I change the account on an issue?
- How do I create a view for issues for a certain user?
- What do the card colors and red dots mean in the Issues view?
- What's considered a Ticket?