Pylon Knowledge Base

Things related to setup

Best practices for using Pylon

How to use Pylon for your support workflow

Everything about the core platform

Information about using Pylon's Knowledge Base

Information on Pylon's Chat Widget

Customer Portal

A place where your customers can login to see their raised issues.

Reporting & Analytics

Run reports and get metrics on your Pylon data.

All things email related

Information about Pylon's APIs, Webhooks, and apps

Information about Pylon integrations

Account Intelligence

How to use Pylon's account management and customer success features

Broadcasts - send a message to many channels

Pricing information for Pylon products

Overview of Pylon's AI Agents

Information about getting support from Pylon

Popular Articles

How do I add Pylon to private Slack channels?

How do I set up my support email?

What types of login methods are supported for the customer portal and knowledge base?

How can I introduce the Pylon workflow to my customers?

How do I set up a new Microsoft Teams Standard Channel?