Slack
Informations sur la façon d'utiliser Pylône depuis Slack
Articles
- Can Pylon track or manage Slack Direct Messages (DMs)?
- How to Re-authorize the Slack integration
- How do I connect a new Slack workspace?
- How do Slack private channels and threads work in Pylon?
- What is the difference between linking Slack to Customer, Community, and Internal Accounts?
- How do I automatically invite team members into my customer Slack channels?
- What is the difference between the Integration user and Viewer role?
- How to invite the correct Pylon bot to a Slack channel
- How do I allow Slack messages from bots/apps to be pulled into Pylon?
- What if I accidentally selected the wrong channel type when adding the Pylon app to a Slack channel?
- Can I configure Slack integration to only create tickets from @mentions?
- How do I go from a customer thread in Slack to the issue in Pylon?
- Updating your profile picture in Pylon
- What are Slack Tickets?
- Why do customers receive a message from Pylon when joining a connected Slack channel?
- How do I unlink a Slack channel from Pylon?
- How do I enable ticketing in Slack?
- How to tag Slack User Groups in Pylon