Custom Call Recorder

{
    "title": "Call Recording Title",
    "recording_id": "external-recording-id",
    "app_type": "custom_call_recorder",
    "start_time": "2025-01-01T10:00:00Z",
    "end_time": "2025-01-01T10:30:00Z",
    "participant_emails": "user1@example.com,user2@example.com",
    "primary_user_email": "user1@example.com",
    "recording_url": "https://example.com/recording/123",
    "account_id": 
    "call_recording_messages": [
      {
        "message_at_ms": 0,
        "speaker_email": "user1@example.com",
        "speaker_name": "User One",
        "message_content": "Hello, this is the first message"
      },
      {
        "message_at_ms": 5000,
        "speaker_email": "user2@example.com",
        "speaker_name": "User Two",
        "message_content": "This is the second message at 5 seconds"
      },
      {
        "message_at_ms": 10000,
        "speaker_email": "user1@example.com",
        "speaker_name": "User One",
        "message_content": "Third message at 10 seconds"
      }
    ]
  }

Pass in recording_id for de-duping purposes and to link Pylon call recording objects to your external call recorder.

message_at_ms is the timestamp of the speaker's dialogue measured as milliseconds since the beginning of the call

account_id is optional and can be used to manually set an account for a call. Otherwise, the account will be inferred from the emails of the participants.