How do I pass parameters to my embedded iframe app?

Last updated: August 14, 2026

Applies to: Embedded Iframes in Pylon

Use the variable picker in the iframe URL field and keep the inserted variable format unchanged. Embedded iframe URLs use double curly braces, and Issue Sidebar iframes support issue-scoped variables such as issue fields and issue-related account fields.

If a variable is not being replaced, confirm that you are using the supported widget type and that the value was inserted from the picker rather than typed in a different format.

Which variables work by display location

  • Issue Sidebar: supports issue variables, including issue fields and issue-related account fields.

  • Account Overview: supports account variables for the account view.

What to do if you only see account fields

  1. Refresh the page and reopen the iframe configuration.

  2. Check the iframe display location. If the widget is configured for an account view, the picker will show account variables instead of issue variables.

  3. Insert the variable from the picker again and retest the iframe.