How do I add alt text to images?

Last updated: April 5, 2025

Alt text (alternative text) can be added to any image in your knowledge base articles to improve accessibility and SEO. Here's how to add or edit alt text:

  1. Insert or click on an existing image in the article editor

  2. When the image is selected, an editing toolbar will appear

  3. Look for the "Alt text" field in the toolbar

  4. Enter descriptive text that explains the content or purpose of the image

Article editor interface showing the image toolbar with alt text field

Best Practice: Write clear, descriptive alt text that helps users understand what the image shows if they cannot see it. Avoid using phrases like "image of" or "picture of" since screen readers already announce that it's an image.