How to give admin access to change forwarding rules
Last updated: August 25, 2025
This is an overview on which custom privileges have to be enabled for a google user to be able to create and change forwarding rules. This is needed to set up email forwarding in Pylon. This guide won't give full admin console rights but rather limited access to Pylon relevant areas. The person who is setting this up needs to have sufficient admin rights. Step by step guide:
Note: This process works for both individual user accounts and Google Groups. The same admin privileges are required whether you're setting up email forwarding for a specific user or for a Google Group address.
Creating a custom admin role
Log into https://admin.google.com/
Account > Admin Roles > Create new role
Add Name (e.g., Routing Admin) and description (optional) > Continue
Add Admin console privileges
Organizational Units >
Read onlyServices > Gmail >
Settings
Add Admin API privileges
Organization Units >
Read only
Review and Create Role
Adding person to Admin role
Directory > Users > Select User > Groups > Add user to groups > Search by Name (e.g., Routing Admin) > ADD
Once this is done, the user should be able to create forwarding records, which are needed to receive emails in Pylon.