How do I fix a blank screen while loading Pylon?

If you're experiencing a blank or white screen when trying to access Pylon, follow these steps to resolve the issue:

Quick Fix: Restart Chrome

The most common solution is to restart your Chrome browser:

1. Close all Chrome windows

2. Reopen Chrome

3. Try accessing Pylon again

This typically resolves the issue, as it's often caused by a rare Chrome bug that interferes with Pylon's loading process.

Additional Troubleshooting Steps

If restarting Chrome doesn't work, try these additional steps:

1. Clear your browser cache and cookies

2. Try accessing Pylon in an incognito window

3. Temporarily disable Chrome extensions

4. Ensure Chrome is up to date

5. Try a different browser (e.g., Safari or Firefox) to isolate if it's a Chrome-specific issue

6. Restart your computer - This can resolve underlying system-level issues that may be affecting browser performance

Still Experiencing Issues?

If you're still unable to access Pylon after trying these steps:

1. Check the console for any error messages (Right-click > Inspect > Console tab)

2. Take a screenshot of any error messages

3. Contact Pylon support with details about the issue and any error messages you've encountered