How do I add external documentation to the Knowledge Base search?

Last updated: May 23, 2025

You can configure your knowledge base search to include results from external documentation sources, such as your product documentation site or marketing site. This creates a unified search experience where users can find both knowledge base articles and documentation content from a single search.

Setting Up External Documentation Search

  1. Navigate to AI Controls > Training Data in your settings (https://app.usepylon.com/settings/ai-controls/training-data)

  2. Add your documentation site URL to the training data section

  3. Wait for the crawling status to complete

Additional Resources

For more detailed information about how federated search works, visit our federated search documentation.