What is included in the AI Agents bundle?
Last updated: June 16, 2025
Feature | Docs | Description |
AI Agents | Assign AI agents to issues to help deflect questions, perform internal work, or intelligently route issues. Comes with testing tools, out-of-the-box analytics, and workflows for improving performance. | |
Runbooks | Ability to create instruction manuals for AI agent to follow and take action with. | |
Unlimited Training Data | Allow the AI to read from your Pylon knowledge base, any publicly accessible URL, or upload files. |