What fields are available through the warehouse sync?

Last updated: March 18, 2025

The fields are that are available on the warehouse sync are:

Issues

  • ID

  • Number

  • Created At

  • Tags

  • Custom Fields

  • Source

  • CSAT Score

  • State

  • Account CRM ID

  • Number of Touches

  • Title

  • Body

  • Account Name

  • Account ID

  • Assignee Name

  • Assignee ID

  • Requester Name

  • Requester ID

  • Requester Email

  • Team Name

  • Team ID

  • First Response Time

  • Issue Type

  • Resolution Time

  • Business Hours First Response Time

  • Business Hours Time To Resolution

  • Time to First Response

  • Time to Resolution

  • Link

  • Latest Message Time

  • CSAT Feedback

  • External Issues

  • Slack Channel ID