How do I control what issue message displays on internal thread messages in Slack?

Last updated: July 22, 2025

When using the 'Create Pylon internal thread' trigger action, you have a few options to determine how the message in Slack will appear.

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Understanding Message Preview Options

  • Show issue's first message: The Slack thread block will remain static, showing only the initial issue message

  • Show the current latest message: The block will be static, showing the most recent message at the time the internal thread was created

  • Always show the latest message: The block will update dynamically to show the most recent message whenever viewing the thread in Slack